The specialist workshop

The right specialist for every fault.

Appliances, computers, plumbing, cars. Each has its own bench, its own method, and a specialist that works like a seasoned technician: the right questions first, then the fix.

JOB CARD #0417APPLIANCE BENCH

Washing machine stops mid-cycle, error E18

LikelyBlocked drain pump filter. Kinked or blocked drain hose. Failed pump.
Check firstIsolate power. Open the filter flap, clear coins, hair and socks.
ToolsTowel, shallow tray, torch
Stop ifWater reaches electrics or the pump hums but won't turn.
SAFETY CHECKED

Pick a bench. Meet the specialist.

Each bench has its own diagnostic method, its own questions and its own safety rules.

Every case follows the same discipline.

It's how good technicians avoid guessing, and how you avoid wasting money on the wrong part.

01

Intake

Make, model, error code, symptoms, what changed.

02

Isolate

Rank the likely causes, most probable first.

03

Test

Simple checks to rule causes in or out before touching anything.

04

Repair

Step-by-step, with tools and safety stops.

05

Verify

How to confirm it's fixed, or when to replace instead.

Workshop rules.

Standards we hold every case to.

Safety before speed

Gas, mains wiring, major plumbing and burning smells get a clear "stop, call a qualified professional".

Honest verdicts

If the repair costs more than a replacement, we'll tell you straight.

Plain English

Technical accuracy, no jargon, no talking down.

Open about what we are

Fixsmith's specialists are AI, built to follow the working methods of experienced technicians. They guide; they can't see or touch your item.

Open a case now.

Describe the fault. Include make, model and any error code.

Pay per fix. No subscription.

Simple prices, far below a call-out fee. You only pay when you have a fault.

Your first case

£1 new customers
  • One fault, any bench
  • Full job card
  • Photo and error-code reading
Try it for £1

Guided repair

£9 per fault
Most popular
  • Full diagnosis and step-by-step repair
  • Follow-up questions on the same fault
  • Part finder for your exact model
  • Quick diagnosis only: £5
Open a case

Case pack

£40 for 10 cases
£4 per case
  • Ideal for landlords and busy households
  • Use across all benches
  • Valid for 12 months
  • No subscription
Get a pack

Something broken? Open a case.

Tell us what's wrong and which bench it belongs on.

Email Fixsmith